CASE
STUDY #3 :
Wholesale Distribution

Real
life solutions that have been designed and provided by MRE Consulting
Group and allied firms.
BUSINESS
PROBLEM:
A national
importer and distributor of retail goods contacted us because they had
outgrown their existing business and information systems. They
also had a looming Year 2000 problem with all of their existing software
and hardware. All of it needed to be replaced within 18 months.
REAL
PROBLEM:
After performing
an extensive discovery process, our consulting team found the problem
to be worse than our customer/partner had thought. Not only did
the existing software have serious Year 2000 issues, but it had been
so thoroughly compromised by add-in programs hastily written by in-house
personnel, that an upgrade to the latest version of their canned software
package was impossible. The discovery process also turned up convincing
evidence that nearly all of the company policies, management methods,
and procedures were now inadequate for a firm of its' current size.
ACTUAL
BUSINESS SOLUTION PERFORMED:
A team of
consultants from the group developed new company procedures on a virtual
emergency schedule basis. While these procedures were developed,
a full framework for the software development specifications were written
from scratch, and then modified as needed while the software was fast
tracked into production and implementation. A completely new hardware
architecture was designed, specified, quoted, bid, delivered and installed
in preparation for the new software. The Year 2000 deadline was
met for all the major information systems, and no Year 2000 glitches
were encountered. One consultant has been retained on an ongoing
basis to refine and improve all systems, both information and managerial.
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