In
1978, Mike Rose Enterprises was started as a business services
company, dealing with the sales and installation of commercial
sound systems, large and high-end intercom systems, business telephone,
and security systems, including video. For the next six
years, the company was occupied with a growing local economy that
had a need for a low-voltage firm that understood the intricacies
of the various complimentary systems that a business required.
As the company grew, so did our information systems requirements.
MRE
was an early adopter of Personal Computers as a business platform.
When it became clear that there was literally no one to properly
service and support this new category of computing, we developed
our own in-house techniques. Soon we were offering these
services to area business, and as the PC business grew, it actually
took over from the original business. The business name
was modified to MRE Systems. Warren Miller, our programmer
all along, began his own consulting and software business, S.T.R.
Vertical Software, and we operate to this day as allied firms.
We've
always been early adopters at MRE, and we found ourselves at the
front of the computer networking revolution that followed the
growth of personal computers in business. Networking was a high
support mission critical service, and soon occupied the bulk of
our efforts. Sil Ferreira, a local Master Novell CNE/CNI
with his own consulting company, assumed the lead role in our
LAN/WAN activities, and again continues with us today with his
allied firm Devine Ferreira Associates.
Around
the same time, we started to offer our services for custom programming,
since packaged software was either too general, or too bloated
for many of our customers' needs. During the next ten years
we wrote and supported software that today is still in use, handling
millions of dollars of transactions for our business customers.
In 1996 Daniel DeTerra of New England MIS was brought in to work
on a big RPG programming project for one of our customers, and
has remained a closely allied associate ever since.
The
MRE customer profile continued to evolve, and for many years we
became a one- stop shop. Most of our customers came to us
because they wanted to make one phone call and get a problem solved,
not get tied up in finger pointing which was so common with multiple
vendors at a site. It was not uncommon for us to provide
their main business software applications, all of the hardware
that it ran on, break-fix support service for the hardware, and
ongoing support of the entire system.
During
this 12 year period, we learned a tremendous amount not only about
how technology can be applied to business problems, but also the
ins, outs, and subtleties of how business works in general.
Virtually all of our later jobs revolved around solving business
problems by first identifying the business problem, defining a
solution, then implementing and supporting that solution.
We also added many more skill associations with other quality
consultants, so that the correct number of people and degree of
resources can be adjusted to fit every assignment.
Time
and events move quickly in the computer business, and as hardware
became a less important part of our business and much more of
a commodity, the overall knowledge and expertise gained over the
years became our most valuable characteristic. The need
to focus on the timely and concentrated delivery of this expertise
has blossomed into the logical morphing of our business into the
MRE Consulting Group, Inc.
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